Privacy Policy

Welcome to the Philly Buying Power website (the “Website”).  Albireo Energy, LLC, together with its affiliates, as operators of the Website (“we”, “us,” “our”) believe that the privacy and security of your information and data is very important.  This Privacy Policy (“Policy”) explains the type of information we collect from users of the Website, how that information is used, how the information may be shared with other parties, and what controls our users have regarding their information. We encourage you to read this Policy carefully.  Any updates or modifications to this Policy will be posted to our Website on this page. By using or accessing the Website, you signify that you have read, understand and agree to be bound by this Policy.  This Policy is effective as of November 8th 2020 and has not been modified since that date.

Information We Collect

The Website has been established to give you information about our company, services and systems. You may enter the Website and browse its contents without submitting any Personal Information (as defined below).  However, if you are interested in learning more about us, the Website will give you the ability to submit inquiries which may require you to submit “Personal Information” such as your name, e-mail address, physical address and other information that can be used to directly identify you. When you submit Personal Information to us via an e-mail or through our Website, you are giving your consent to the collection, use and disclosure of your Personal Information as set forth in this Privacy Policy.

Further, the website has been established to provide certain optional Services as described in the Terms of Use incorporated by reference herein. If you have provided utility and other third party user log-in credentials to access such Services in the site, you hereby acknowledge that by providing or entering any such credentials, you are granting permission to us to utilize those credentials to acquire your utility invoices and associated data to be used solely to provide our Services.

Additionally, I acknowledge and agree that if I provide log-in credentials through the Services to access third-party websites and services, including but not limited to utility providers such as electric and natural gas suppliers, the following will apply: (i) we do not make any representation or warranty, expressed or implied, as to the appropriateness, accuracy, suitability, quality, availability or completeness of any information, data or services provided by such third-party website(s); (ii) we are not responsible for the acts or omissions of such third-party companies or for any information, services, data or content they may provide; (iii) the links to the third-party websites are provided for your information and convenience only and are not an endorsement of those third-party companies or the content of their websites; and (iv) we will collect, store, use or analyze such log-in credentials and associated data solely for the purposes of providing the Services and for no other purpose.

Uses and Sharing of Information

We will use your Personal Information that we collect to (1) respond to your inquiries; (2) inform you of information and news about our company (including affiliates) and services and (3) otherwise communicate with you if necessary.  You will be given the opportunity to unsubscribe from further emails in any promotional messages we send you.

If you eventually engage us to provide our services or otherwise license and utilize any of our technologies (including the Services), you may be required to provide additional Personal Information as well as non-personal information (such as business information, utility usage information and utility account information). We will use that information solely to provide the requested services and/or technologies and to keep you informed of information and news about our company (affiliates) and services, and otherwise communicate with you if necessary.

We may share your Personal Information, if necessary, with our contracted service providers, third party energy suppliers and other key vendors such as email hosting services and data management providers, who assist us with the activities described above.  Such service providers are permitted to use your Personal Information only for the limited purposes for which they are engaged.

Finally, we may share your Information: (i) in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us; (ii) when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company, our users, or others; or (iii) in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We will only use and/or share your Personal Information for the purposes described above. We will never disclose, rent, sell or share any Personal Information to unaffiliated third parties for any purpose, including marketing purposes.

Cookies

In order to improve your user experience, we may use cookies, web beacons or similar tracking technologies. These “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Generally, Cookies work by assigning your computer a unique number that has no meaning outside of the Website. Our Cookies do not contain or link to any Personal Information. Most web browsers automatically accept Cookies, but you can usually configure your browser to prevent this. However, not accepting Cookies may make certain features of the Website unavailable to you.
We may use these Cookies to collect “Usage Data” which is anonymous information not linked to you personally that is related to your use of the Website, including information about the computer and mobile device you use when visiting the Website (e.g., your unique device ID, Internet Protocol (IP) address, or other persistent identifiers), as well as data regarding your activity, such as the actions you take within the Website, the browser and/or device you use, and the date and time of your use of the Website.  Usage Data may be used in aggregate form for internal business purposes, such as analyzing statistics and developing marketing plans and for other administrative, advertising, analytical, research, optimization, and security purposes.

Privacy and Security

It is entirely your choice whether or not you provide Personal Information to us. We take reasonable precautions to protect Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at energyinfo@albireoenergy.com.

Opting Out

If you wish to stop receiving communications from us, you can use the unsubscribe link at the bottom of our general emails.  You may also opt out of receiving e-mails from us at any time by sending an e-mail to energyinfo@albireoenergy.com with the subject line “Opt Out.”

Your California Privacy Rights

Under certain circumstances, California Civil Code Section 1798.83 states that, upon receipt of a request by a California customer, a business may be required to provide detailed information regarding how that business has shared that customer’s personal information with third parties for direct marking purposes. However, the foregoing does not apply to businesses like ours that do not disclose Personal Information to third parties for direct marketing purposes without prior approval.

California Do Not Track Disclosures:  Our Website does not recognize browser “Do Not Track” signals.

General Legal

All other terms governing this Privacy Policy shall be those set forth in our Terms of Use which are incorporated herein by this reference.

If you have questions or comments about this Policy, please contact us at energyinfo@albireoenergy.com with “Website Privacy” in the subject line of your email.